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AI Agents

AI Agents that turn every message into a dispatched ride

Book My Ride’s AI Agents read email and chat, understand the booking, create it automatically and send it to dispatch — by your rules, with no manual entry. Voice AI is coming next.

No manual entry
Faster response
Smarter dispatch
Book a demoSee the dispatch system
Channel · Email

Email AI Agent

Turning booking emails into taxi dispatch.

The agent monitors your inbox, reads the booking request, extracts the trip and sends a ready-made booking to dispatch — fully automatically.

✓Reads emails
✓Extracts trip details
✓Creates bookings
✓Sends to dispatch
Email AI Agent
How it works
01

Email received

The agent monitors the inbox and captures incoming booking requests.

02

AI reads and understands

It interprets the message — even free text in multiple languages — to understand what the customer wants.

03

Booking details extracted

Pickup time, from, to and number of passengers are pulled out of the email.

04

Booking created

An accurate booking is created automatically and confirmed with a booking ID.

05

Sent to dispatch

The booking is sent straight to your dispatch system for assignment.

Chat AI Agent
Channel · Chat

Chat AI Agent

Turning customer conversations into taxi bookings.

The customer starts a chat, the agent understands the request, structures the booking and sends it to dispatch — so the ride is on its way in seconds.

✓Understands requests
✓Structures trip details
✓Sends to dispatch
✓Faster response
How it works
01

Customer starts a chat

On the web, in the app or via WhatsApp — the customer reaches out in their own channel.

02

Customer sends a request

"Hi, I need a taxi from Göteborg Centralstation to Lindholmen at 10:30 for 2 people."

03

Chat AI Agent understands

The agent interprets the request in the customer’s language and confirms right away.

04

Booking details structured

Pickup time, from, to and number of passengers are structured into a booking.

05

Sent to dispatch

The booking is sent straight to your dispatch system with a booking ID.

06

Ride is on the way

A car is assigned by your rules and the customer is on their way.

Coming next

Voice AI Agent

The next step is a voice agent that takes bookings over the phone with the same rules and the same dispatch flow as chat and email.

In development
Voice AI Agent

Let AI take your bookings

See how the email and chat agents handle your bookings automatically — book a demo or get in touch.

Book a demoContact us