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Book My Ride journal

News, stories, and dispatch lessons from the Nordics

Follow along as we document how local fleets modernise operations, explore automation, and deliver trusted rides for every journey.

Latest articles

Dive into the newest lessons from the Book My Ride team

From product deep dives to operator interviews, we share the research and tactics helping Nordic taxi companies grow.

Meet Book My Ride: The Best Taxi Booking App in Sweden
28 Mar 2023

Meet Book My Ride: The Best Taxi Booking App in Sweden

In this interview, Karthik Sengottaian, CEO of Book My Ride, sits down with Website Planet to discuss our mission and how we help fleets stay ahead.

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Website Planet
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Best Taxis in Stockholm
Latest update

Best Taxis in Stockholm

Discover the best taxi services in Stockholm. Click below to learn more about each taxi company.

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Book My Ride Team
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Smarter Rides with AI Dispatch
10 Jul 2024

Smarter Rides with AI Dispatch

Discover how AI transforms taxi dispatch by automating bookings, optimizing fleet efficiency, and delivering faster rides. A deep dive into the future of intelligent transportation.

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Book My Ride Editorial
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Industry Insights for Mobility
22 Jul 2024

Industry Insights for Mobility

Explore the latest trends, data, and expert perspectives shaping the taxi and mobility industry. Stay ahead with insights that matter for operators, partners, and passengers.

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Book My Ride Research
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Phone switchboard vs. AI dispatch: what it really costs
02 Jul 2026

Phone switchboard vs. AI dispatch: what it really costs

The hidden costs of a traditional taxi switchboard, what AI-driven dispatch changes, and how to run the numbers before you switch.

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Book My Ride Editorial
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Taxi Dispatch Standards & Best Practices
07 Jul 2026

Taxi Dispatch Standards & Best Practices

The standards, KPIs, and best practices that define a best-in-class taxi dispatch operation in Sweden, the Nordics, and globally — plus a practical checklist for operators.

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Book My Ride Editorial
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How to Choose Taxi Dispatch Software: A Buyer's Guide
07 Jul 2026

How to Choose Taxi Dispatch Software: A Buyer's Guide

The must-have features, total cost of ownership, and the questions every Nordic or global taxi operator should ask before choosing dispatch software.

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Book My Ride Editorial
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Taxi Dispatch KPIs Explained
07 Jul 2026

Taxi Dispatch KPIs Explained

Assignment time, ETA accuracy, fleet utilization, no-shows — the metrics that define a well-run dispatch operation, and how to act on them.

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Book My Ride Editorial
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EV Fleets & Low-Emission Zones for Nordic Taxi Operators
07 Jul 2026

EV Fleets & Low-Emission Zones for Nordic Taxi Operators

Electrifying a taxi fleet and operating in Nordic low-emission zones — charging, range planning, cost, and how smart dispatch supports an EV fleet.

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Book My Ride Editorial
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Taxi Fleet Management Best Practices for Nordic Operators
10 Jul 2026

Taxi Fleet Management Best Practices for Nordic Operators

Vehicles, drivers, dispatch, and passenger experience — how to run a taxi fleet as one connected system, the five KPIs to watch weekly, and where smart software removes the manual work.

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Book My Ride Editorial
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AI Booking Automation for Taxi Companies
10 Jul 2026

AI Booking Automation for Taxi Companies

How conversational AI booking lets riders book a taxi in plain language, any hour — and turns the chat into a real dispatch booking. What a good booking agent must get right, and how to roll it out.

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Book My Ride Editorial
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Taxi Apps for Operators: Rider App + Driver App
11 Jul 2026

Taxi Apps for Operators: Rider App + Driver App

A taxi app is really two apps — the rider app your passengers book from and the driver app your drivers work in. What each must do, and why they only work when they share one real-time dispatch platform.

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Book My Ride Editorial
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Taxi Booking System: How a Modern Taxi Platform Fits Together
21 Jul 2026

Taxi Booking System: How a Modern Taxi Platform Fits Together

A taxi booking system carries a trip from the first message to the paid invoice. The six parts of a modern taxi platform — intake, pricing, dispatch, apps, live tracking, and data — why they must run as one real-time system, and how to evaluate one.

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Book My Ride Editorial
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AI Email Booking Automation for Taxi Companies
25 Jul 2026

AI Email Booking Automation for Taxi Companies

A large share of taxi business still arrives by email — hotels, corporate accounts, and regulars. AI email booking reads those messages, turns them into real dispatch bookings, and hands the thread to a human whenever one is needed.

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Book My Ride Editorial
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Topics we cover
AI dispatch
Strategies to keep every ride matched in seconds
Rider growth
Stories on attracting and retaining loyal riders
Fleet operations
How Nordic fleets streamline daily logistics
Product updates
Feature launches and roadmap deep dives
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