Case Study · Dispatch
Passa Taxi: a complete dispatch solution
We gave Passa Taxi an end-to-end dispatch solution — from booking intake to automatic assignment and live oversight.
Location: Sweden
Solution: Complete dispatch
The challenge
Passa Taxi wanted to move beyond a patchwork of manual steps to a single, reliable system for taking bookings and getting the right car on the road.
What we delivered
- ✓Omnichannel booking intake. Bookings from every channel land in one place instead of scattered notes and calls.
- ✓Automatic assignment. The system matches each job to the nearest suitable vehicle under the fleet’s own rules.
- ✓Live console and analytics. A single view of live bookings and fleet position, with the data to keep improving.
The outcome
Passa Taxi runs on one complete dispatch solution, with less manual handling and a clearer picture of the operation.